Member Retention – A Fresh Look
Association Executives can never be TOO good at is Communication
What You Will Learn
- Modern communication is based on how people played games as children – how to interpret their core communication styles and speaking their dialect.
- Choosing the most appropriate communication medium for who will receive the information and how will be used.
- New truths - six secrets and three cautions on interacting with post-covid employees and members
- Most important? Knowing how to actively listen, and to confirm the impact of the feedback. For this, we will shift to a “train the trainer” mentality, building your mentoring skills.
What You Will Learn
- Modern communication is based on how people played games as children – how to interpret their core communication styles and speaking their dialect.
- Choosing the most appropriate communication medium for who will receive the information and how will be used.
- New truths - six secrets and three cautions on interacting with post-covid employees and members
- Most important? Knowing how to actively listen, and to confirm the impact of the feedback. For this, we will shift to a “train the trainer” mentality, building your mentoring skills.
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Wednesday, July 21, 2021
12:30 PM CENTRAL
(10:30 PT / 11:30 MT / 1:30 ET)
Price
$45
for Member
$75
for Non-member
60 minutes
Publisher
Association Societies Alliance
Subjects
Member Retention, Operational Advice, Professional Development, Revenue Enhancement
Questions
Already Registered? Refer to confirmation e-mail for connection instructions.
Something else? Please consult our FAQ page. If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service.
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Summary
Credit
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). Registrants in jurisdictions not listed below will receive a Certificate of Attendance/Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant attending the live program at their own computer and phone.
How to Attend
Join the live program from your office, home, or hotel room using a computer with high speed internet. You may ask questions, participate in surveys, and post comments from your computer during the program. Please note that credit (if available) is only provided to registered attendees participating at their own computer and phone. Simple instructions with a link to the program will be sent when you register and again the day before the webinar.
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